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We help you with call forwarding, your instructions for Linca and the choice of a plan.
When call forwarding doesn’t work: causes and solutions
- Why doesn’t the forwarding code work?
- Wi-Fi calling can stop forwarding codes. O2 and Vodafone state this, and Vodafone also names VoLTE. Turn them off in your phone settings and dial the code again.
- Where do I set forwarding in the O2 business portal?
- In Moje O2 pro firmy, find your number, open its detail and open the Nastavení tab. Enter Linca’s number, which you find in the app.
- Where do I set forwarding in the T‑Mobile business portal?
- In Moje firma, find your number and open Nastavení služby > Volání > Přesměrování hovorů. Select Aktivovat and enter Linca’s number, which you find in the app.
- Where do I set forwarding on Vodafone with OneNet?
- In OneNet Samoobsluha, your OneNet administrator or a user with the necessary rights sets it. For OneNet help, call 800 77 77 80. Without OneNet, open Můj Vodafone, then Služby > Volání.
- Who sets forwarding on a company SIM?
- Your firm’s administrator may need to set it in the operator’s portal. Ask them, or call us and we’ll help.
- I have two SIMs. Which one do I use?
- Dial the code from the SIM with the number you use in the Linca app.
- What else can stop call forwarding?
- On Vodafone, forwarding does not work while call barring is on. On T‑Mobile, only tariff customers can set their own forwarding, so Twist prepaid SIMs cannot.
- What does a forwarded call cost?
- Your operator can charge a forwarded call by your tariff. Check your tariff if it has limited minutes.
SLAI labs s.r.o. operates Linca
- Company ID
- 24010065
- Registered office
- Příčná 1892/4, 110 00 Praha